CRYO Health
Account & Data Deletion
Last updated: October 1, 2026
Request account and data deletion
CRYO Health does not currently offer self-service account deletion. You can ask us to delete your account and associated personal data by submitting a request for review. A request is not an immediate deletion, and submitting one does not itself deactivate or remove an account.
Request Account Deletion
Email our team with the account details below. We will review the request and verify that you are the account holder or are authorized to act for them before taking action.
Request Account DeletionWhat to include
Include the name on the account and the email address, phone number, or username associated with it. Tell us whether your request covers the account, community health worker profile, and any associated case information. Do not include your password, PIN, or patient details in the email.
Review and verification
We may contact you to verify your identity or authority and clarify the scope of your request. We will assess which account and personal data can be deleted and whether any information must be retained, for example to meet legal, security, or recordkeeping requirements. We will let you know the outcome; deletion is not complete until the review and any required actions have finished.
For details about information CRYO Health handles and its retention practices, read our Privacy Policy.